The MyID portal for single sign-on to Dubai government services is gradually being adopted with the number of people having registered reaching 665 in 10 days from the announcement of the launch of the first phase of the portal at Gitex 2013. The portal aims at easing the lives of customers and applicants of Dubai government entities through a unified and secure electronic ID.
H.E. Ahmad Bin Humaidan, Director General of Dubai Smart Government, said: “In line with the initiative that HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, launched in May 2013 and in implementation of the directives of HH Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, to speed up the shift to a smart government, we have provided the MyID portal so that this unified electronic access to Dubai Government will eliminate the need for multiple personal identification accounts of applicants or new username and password each time they seek to register with a government website. This is in compliance with the concept of connected and integrated smart government, which is the most advanced concept in the ongoing process of eTransformation in Dubai.”
Bin Humaidan added: “In view of the great response we received from the public for registering in the kiosk that we provided to customers at our stand during Gitex 2013, we will soon provide other kiosks at customer halls in government entities and some shopping malls and government service centres with the aim of allowing the public to register in the portal easily and smoothly wherever they are.” He pointed out that this unified electronic access is subject to strong security standards that use model technologies that are compatible with the criteria applicable to Dubai Government’s government services bus and integrated with the ID card issued by the Emirates Identity Authority.
Bin Humaidan explained that registration allows the public to access all the electronic and smart services provided by Dubai government entities and interact with them through smartphones or via the Internet through only one sign-on (username and password) related to the electronic ID, eliminating the need to register with each government entity separately. This achievement is partly dependent on benefiting from the national ID card, which is the official document approved in the UAE for verifying the identity of individuals as it contains the data of its owner on its chip. At the same time, each individual who has a card reader can complete registration from home or office without the need to register through the kiosk, he added.
Meanwhile, Bin Humaidan stated that the use of the unified electronic access currently allows over 50 services provided by 5 government entities to be implemented and will be applicable in its first phase to over 20 government entities in Dubai. The service will be subsequently expanded to include semi-government entities, which will contribute to strengthening the orientation towards smart government for easing the life of customers by providing unified access to all Dubai government’s services from one secure place.
The website https://myid.dubai.gov.ae enables all customers of Dubai government entities to register in MyID to allow them to access and benefit from the unified portal of Dubai government’s services. The portal also provides quick access to DSG’s services oriented to individuals and businesses such as eSuggest, eComplain and mPay.
For those interested in getting more information on how to register with MyID portal and ask for assistance, they can communicate with the unified contact centre AskDubai on 7000 40000.